Processing and shipment

Project Read issues, special education route changes, emergency routes

General education route changes, requests for new service and stops, emergency routes

Vendor payment inquiries, insurance and accident inquiries, driver/escort fingerprinting and clearance, driver/escort employment inquiries, contract compliance, violations, OPT vendor inquiries, Web site assistance for vendors, non-public school calendar inquiries, charter trips, Coach company inquiries

Complaint and incident investigations, employee arrests, driver/escort misconduct and criminal background checks, student misbehavior, drug testing

Variance review, mileage and distance checks

Field trip processing, and routing, field and bus company liaison

School bus safety and compliance issues, bus stop complaints

Customer support, parent and bus company communication